Privacy policy
This website is operated by Carolina Dibb Consulting. The privacy of our users is extremely important to us and we encourage all users to read this notice carefully as it contains important information including how and why we collect and store your data, and your rights in relation to your personal information. This privacy notice was completed on 18th January 2024.
Our contact details:
Name: Carolina Dibb
Phone Number: +447793039747
E-mail: carolina@carolinadibb.co.uk
The type of information we collect:
We currently collect and process the following information:
Personal information including, but not limited to, contact information
Business information including, but not limited to, stage of business, conversion challenges, platform
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To provide contact details and business information in order to enquire about, or apply for, one of our services. This could be via our website, social media channels, email or phone
To provide information to allow us to fulfill our services, as requested by you
To provide feedback on our services
We use the information that you have given us in order to:
Enable us to fulfill e-commerce consulting services as requested by you
Generate feedback on our services
To send you newsletters or share information on products or services that may interest you, where you have consented to be contacted for such purposes
Notify you about updates or changes to our services
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting carolina@carolinadibb.co.uk
We have a contractual obligation.
How we store your personal information:
Your information is securely stored in Squarespace and Google Workspace. These organisations will protect your data and have their own privacy policies which can be viewed at https://www.squarespace.com/privacy and https://policies.google.com/privacy respectively.
We collect data for the purposes set out above. Data is managed to ensure that it is either deleted from our system when it is no longer required for the purpose for which it was collected, retained for legal reasons or anonymised and retained.
In all instances where special category data is collected we will obtain your express consent.
Your data protection rights:
Under data protection law, you have rights including:
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at carolina@carolinadibb.co.uk if you wish to make a request.
How to complain:
If you have any concerns about our use of your personal information, you can contact us at carolina@carolinadibb.co.uk. You can also complain to the ICO if you are unhappy with how we have used your data. https://www.ico.org.uk.